Privacy Policy

At The Harrogate Gateway, accessible at [Website URL], safeguarding your privacy is one of our highest priorities. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website.

For any questions or further details, please contact us at bookings@theharrogategateway.co.uk.

1. Information We Collect

  • We collect information to improve our services and ensure a seamless user experience:
  • Information You Provide:
  • When you contact us, make a booking, or complete a form, we may collect:
  • Your name, email address, phone number, and any other information you voluntarily provide.
  • Automatically Collected Information:
  • Our site uses cookies, log files, and analytics tools to gather:
  • Your IP address, browser type, pages visited, time spent on the site, and interaction patterns.

2. How We Use Your Information

  • We use your information for the following purposes:
  • Confirming reservations and providing guest support.
  • Enhancing website performance and user experience.
  • Sending updates, promotions, or offers (with your consent).
  • Ensuring security and preventing fraudulent activity.

3. Cookies and Tracking Technologies

  • Cookies help us improve your experience by:
  • Remembering preferences and customizing your interaction with our site.
  • Analyzing how users engage with the site for improvement purposes.
  • You can manage or disable cookies via your browser settings.

4. Your Legal Rights (GDPR & CCPA)

  • If you are a resident of the UK, EU, or California, you have the following rights:
  • Access the personal information we hold about you.
  • Request correction, deletion, or restriction of your personal data.
  • Object to data processing or request data portability.
  • Opt-out of the sale of your personal data (we do not sell data).
  • To exercise these rights, please contact us at bookings@theharrogategateway.co.uk. We will respond within one month.

5. Children's Privacy

  • We do not knowingly collect personal information from children under the age of 13. If you believe your child has provided us with personal data, please contact us immediately, and we will promptly delete it.

6. Third-Party Services

  • Our website may include links to external platforms or services. Please review their privacy policies as we are not responsible for their data collection practices.

7. Updates to This Policy

  • We may update this Privacy Policy to reflect changes in legal requirements or business practices. All updates will be published on this page with the revised effective date.

Contact Us

For any privacy-related concerns or questions, please reach out to us at:

Email: bookings@theharrogategateway.co.uk

Business Name: The Harrogate Gateway